Return and refund policy
The Gaming Gamer Refund Policy
At The Gaming Gamer, we aim to ensure our customers have a stellar shopping experience. While we don’t accept returns, we do offer refunds in certain cases to make sure you feel confident shopping with us.
Refund Eligibility
To qualify for a refund, please ensure the following:
- 📦 Damaged or Defective Items: If your item arrives damaged or defective, contact us within 7 days of delivery.
- ✉️ Incorrect Items: If you received the wrong product, let us know within 7 days of receiving your order.
How to Request a Refund
- 📷 Take a clear photo of the item showing the issue.
- 🖋 Include your order number and a brief description of the problem.
- 📤 Email us at support@thegaminggamer.com within the specified time frame.
Refund Process
- Once we review your claim and approve it, refunds will be issued to your original payment method within 5-7 business days.
- Please note: Shipping fees are non-refundable.
Important Notes
- We do not process refunds for items that show signs of misuse or damage caused after delivery.
- Digital products or gift cards are non-refundable.
We’re here to help! If you have any questions, reach out to us at support@thegaminggamer.com.